The clauses that are reviewed here state all our terms and conditions regarding our services. By placing an order with us for any of our services, you agree to our terms and conditions.
Disclaimer of Website:
We offer comprehensive content writing services to support businesses and individuals in their professional endeavours. Our expert writers create tailored content to help you achieve your goals, whether it’s enhancing your business communications or assisting with your web project. However, our services are meant to complement your own efforts and should not be used as a sole resource for professional outputs. Users must ensure that all content complies with relevant guidelines and policies of their organisation. By engaging our services, you accept full responsibility for the appropriate use of the delivered content. Furthermore, the company holds a money-back guarantee in only two cases: either the work is plagiarised, or it is written with low-standard English grammar. However, in some cases, refunds are issued on certain conditions that are mentioned on the “Refund Policies” page for further reference.
Order Process:
Our order process is simple and easy. We need only the contact information of customers for further communication. Further, we need all order information, including project details. Customers will have to provide all information about their order trustfully and truly because this will help our writers and staff process orders and come up with the best solution. After the order placement process is completed, the customer will have to make full payment using his own credit/debit card or any other form of payment. We will decline all orders that are mismatched with contact and payment information.
Order Verification Process:
To determine real payment processing, we verify that the customer actually makes the payment. To verify, we first gather IP and geographical location information from our host and payment processor and match it with contact details. Then, we send a verification email to the customer and call them on their mobile or any other telephone number provided to verify if he actually makes payment. After his confirmation, the order is processed.
Payments of Order:
We always process payments using a third-party payment processor. We process payments only with a payment processor that is PCI compliant and can provide the best payment security to our customers as well as their payment information. When the order process is completed, the customer is automatically taken to the payment page of our payment processor. If the customer wants to pay in instalments, we will provide them with a custom payment link using our official email. The company does not provide any guarantee of any other payment link provided by any other email other than our official email addresses.
Installments Options:
Customers who don’t have enough money, lack money or are unable to make full payments are offered instalment options. Payment instalments are made either part-by-part upon completion of the order or half payment is taken in advance, and the rest of half payment is taken when the order is completed half. So, if any customer wants an instalment option, they will need to request it on customer support live chat or on our contact us form.
Writer’s Availability:
All Freelancers Limited always takes care of customers and does not waste their time by accepting orders for which writers are not available. Whenever an order is placed on our website, the company checks for a specialised writer who is available according to the customer’s specifications. If the writer is not available, the company declines the order and refunds all money to the customer.
Delivery of Work:
We always work best from our side to maintain the best level of our services. To do this, we always deliver each order before the deadline provided by the customer in the order form. However, in some cases, like communication problems with customers, any natural disaster, or any other political issue or war issue, the company does not provide any guarantee of on-time delivery. For any such issue, the customer is informed beforehand through email or telephone conversation. In order to get rid of late work delivery, the customer will have to reply to queries asked by the writer as quickly as he can.
Intellectual Property
At All Freelancers Limited, we prioritise protecting the intellectual property (IP) of the content we create. All content, including articles, blog posts, and reports, is original and becomes exclusively yours upon full payment. This grants you complete ownership, allowing you to use, modify, distribute, and publish the material freely. We guarantee plagiarism-free content that is rigorously researched and reviewed for originality and copyright compliance. Advanced plagiarism detection tools ensure authenticity. Confidentiality is paramount; all projects are handled discreetly, with team members bound by non-disclosure agreements (NDAs) to protect your ideas and information. We respect others’ IP rights, strictly adhere to copyright laws, and avoid unauthorised use of third-party content. By choosing All Freelancers Ltd, you can trust that your intellectual property is secure and the content is of the highest quality and integrity.
Dispute Resolution
If you have any issues with your order, please contact our Dispute Resolution Department within 15 days of delivery. Orders not disputed within this timeframe will be considered accepted. All Freelancers Limited is committed to resolving disputes within 15 days from the date dispute resolution request. If we fail to provide a resolution within this period, you may contact your payment processor or credit card company for a refund. However, please note that if you bypass our Dispute Resolution Department and contact the payment processor directly, no refund or chargeback claim will be processed. Your cooperation in following this procedure ensures a fair and timely resolution for all parties involved.
